Presenting
Your Product
by J.Conners
We all know the expression “you
only get one chance to make a first impression,” well
it holds true when it comes to presenting your product to your customer.
For starters, the last thing you want to do when
a customer walks into your office is present the first product that
pops into your head.
Before you present a product to your customer,
you must first find out exactly what it is your customer wants and
needs.
The first thing you want to do is introduce yourself
to your customer. Offer them a seat and make them feel as comfortable
as possible.
Get to know your customer, talk about non-business
subjects, this will take some of the pressure off of the both of
you and make it easier to talk to one another.
Once you believe that you and your customer have
found a comfort level, begin to evaluate your customer’s needs.
Start by asking questions to find out his reasons
for coming in to see you. Find out what products he currently has
and uses. And how much he pays for them. Find out all you can about
the company he obtained his products from, and what he thought of
the customer service he was provided with.
It is important to know these things for reasons
of comparison.
Once you have evaluated your customer and have
a pretty good idea of what his needs are, get ready to present the
products you have, that you believe to be an ideal match to his
needs.
But before you make your presentation, make sure
that you are prepared. Have all the materials you need to make your
presentation a solid one at your finger tips. Such materials would
include, brochures and literature, not only to give to your customer,
but to go over with your customer. Unfold the brochure in front
of him as you discuss the product. Literature is also a good way
to be prepared in case you are hit with a question you can’t
answer, this will be a good resource for reference.
The point that I am trying to make is; Present
to your customer a product you believe they will need. Your presentation
should be based on the information that you have gathered from your
customer during your sales session.
You could be the greatest presenter of products
in the world, but if you are presenting products that customers
don’t need, you’ll never sell a thing.
So be sure to evaluate your customers before you
start presenting your products.
This
article may be reproduced by anyone at any time, as long as the
authors name and reference links are kept in tact and active.
Jay Conners has more than fifteen
years of experience in the banking and Mortgage Industry, He is
the owner of http://www.jconners.com,
a mortgage resource site, he is also the owner of http://www.callprospect.com,
a mortgage lead company.
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